Privacy Policy
Last updated: 15 August 2026
[PLACEHOLDER: Float legal entity name] (ABN [PLACEHOLDER: ABN]) respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have. It applies to enquiries submitted through our landing page and the follow-up questions on our thank-you page.
Information we collect
When you use our enquiry form, we collect the details you choose to give us. This includes:
- Your name and business name
- Your phone number and email address
- The answers you submit through the enquiry form, such as what you need help with and how your accounting is currently handled
- The answers you submit on the thank-you page, such as your location, industry, business structure, turnover, employee numbers, software and timeline
We only collect this information when you provide it. You do not have to give us these details, but we may not be able to call you back or tailor that call without them.
How we use your information
We use the information you provide to:
- Call you back about your enquiry and prepare for that conversation
- Answer your questions and provide information about our services
- Send you communications about Float Accounting & Advisory, which you can opt out of at any time
Marketing and opting out
If we send you marketing messages, every message includes a way to unsubscribe. You can also ask us to stop sending them at any time by emailing [PLACEHOLDER: contact email]. Opting out of marketing does not affect messages we need to send you about an enquiry you have made.
Tools and third parties we use
We use a small number of trusted services to run our website and process enquiries. These providers may collect or store information as described below.
- Form and call-routing tools: when you submit the enquiry form or the follow-up questions, your details are sent to our internal systems so a senior advisor can call you back.
- Website hosting: our site is hosted by Vercel, which may log standard technical information such as IP address and browser type as part of delivering the page to you.
How long we keep your information
We keep your information for as long as we need it to respond to your enquiry, arrange your call, and meet our business and legal obligations. When we no longer need it, we delete it or remove the details that identify you.
Accessing or deleting your information
You can ask us to see the personal information we hold about you, correct it, or delete it. To make a request, email [PLACEHOLDER: contact email]. We will respond within a reasonable time and may need to confirm your identity before we act on your request.
Governing law
This policy is governed by the laws of Australia, and we handle personal information in line with our obligations under Australian privacy law.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page. Please check back so you are aware of the current version.
Contact us
If you have any questions about this policy or a privacy request, email us at [PLACEHOLDER: contact email].
Before publishing
Three placeholders need real values before this page goes live:
- Float's registered legal entity name
- Float's ABN
- The contact email used for privacy requests